On successful completion of the course, students are able to
• describe intercultural communication and how culture influences business, society and the individual.
• work in management in an intercultural context.
• show awareness of both own and other cultures.
• apply communicator skills to further intercultural competence.
• assess models and examples of intercultural (in)competence.
• estimate openness and curiosity.

none

• Culture and communication
• Perception and prejudice
• Cultural value patterns
• Interactional Frameworks
• Developing intercultural competence

The module draws on academic articles, cases, practical examples and exercises. In addition, podcasts and video clips will be occasionally used in class. A complete reference list is provided at the beginning of the course.
Aycan, Z./Kanungo, R. N./Mendonça, M. (2014): Organizations and management in cross-cultural context. London: Sage Publications.
Browaeys, J./Price, R. (2019): Understanding Cross-Cultural Management. Harlow: Pearson
Hofstede, G./Hofstede, G. J./Minkov, M. (2010): Cultures and organizations: software of the mind. (3rd, revised ed.) New York, NY: McGraw-Hill.
House, R. J./Hanges, P. J. et al. (2004): Culture, Leadership, and Organizations: The GLOBE Study of 62 Societies. Thousand Oaks, CA: Sage Publications.
Samovar, L./Porter, R. E. et al. (2013): Communication between Cultures. (8th ed.) Boston: Wadsworth Cengage Learning.
Steers, R. M./ Osland, J. S. (2019): Management Across Cultures: Challenges, Strategies and Skills. (4th ed.) New York: Cambridge University Press.
Szudlarek, B./Romani, L./Caprar, D. V./Osland, J. S. (2020): The SAGE Handbook of Contemporary Cross-Cultural Management. London: Sage.
Thomas, D. C./Peterson, M. F. (2014): Cross-cultural management: essential concepts. Thousand Oaks, California: Sage Publications.
Varner, I./Beamer, L. (2010): Intercultural Communication in the Global Workplace. New York, NY: McGraw-Hill.

Moderated group work, lecture, discussion, case work

Cumulative module grade: The individual course grade of ILV "Intercultural Communication" is incorporated into the overall module grade and is weighted in accordance with its assigned ECTS Credits.
Assessment type: continuous assessment
Assessment method(s): collaboration and participation in class, presentation, reflection paper, written assignment