Students know and can discuss

• the importance of a high willingness to change
  

• Types, areas of application and process models of change management
  

• Design parameters and dynamics of organizational change processes
  

• Analysis and diagnostic tools and their areas of application
  

• Importance and instruments of communication in change
  

• the effect of organizational culture on successful change management
  

• the tasks of leadership in change and the importance of an open error culture
  

• differentiate the logics and challenges of change approaches and project management
  

• Determine prerequisites for organizational change
  

• Identify typical causes of resistance and conflicts and describe how to deal with them proactively
  

• Understand the understanding of change for agile changes
  

• Determine communication tools along a change process
  

• Understand changes as a competitive facet of the economy, society and own environmental conditions and derive measures for proactive action
  

• to present and determine an appropriate mix of diagnostic methods for change processes
  

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• Definition of change management and success principles of change processes
  

• Process models of operational change processes
  

• Management approaches and communication methods in change
  

• Diagnostic and change tools
  

Doppler, K./Lauterburg Ch. (2019): Change management. Shaping corporate change. 14th edition (and higher). Frankfurt: Campus Verlag.

Schiersmann, C./ Thiel, H. (2018): Organizational development. Principles and strategies of change processes. 5th edition. Wiesbaden: Springer.

Vahs, D./Weiand A. (2020): Workbook Change Management. Munich: Schäffer-Poeschel Verlag, ch. 3 and ch. 5.

Self-study, lecture, (group) discussion, working on practical tasks

Cumulative module grade: The individual course grade of ILV "Change Management & Conflict Management" is incorporated into the overall module grade and is weighted in accordance with its assigned ECTS-Credits.

Assessment type: continuous assessment
Assessment method/s: Online exam (multiple choice), written elaboration of a case study