On successful completion of the course, students
• have gained both practical and theoretical knowledge and understanding of intercultural teamwork.
• have developed awareness of and reflected upon their own and other cultural values.
• understand the role cultural dimensions play in intercultural team communication.
• can apply flexible communicator skills.
• can recognize interculturally (in)competent behavior.
• can analyze and reflect on intercultural teamwork situations and apply strategies to resolve issues of conflict and misunderstanding.
• demonstrate an open attitude and curiosity.
• have developed skills to effectively lead intercultural teams.
• understand the specifics of global virtual teamwork.

none

• What is intercultural teamwork?
• How do cultural differences impact team interaction?
• Challenges and opportunities presented by (remote) intercultural teamwork
• Dealing with misunderstandings and conflict in (virtual) intercultural teams: the importance of communication
• Leading intercultural teams
• Constructivist foundations of intercultural communication, knowledge paradigms, intercultural consciousness and perceptual agility
• Intercultural principles and observational frames and communication styles
• Developing intercultural competence - the Developmental Model of intercultural Sensitivity

Aycan, Z./Kanungo, R. N./Mendonça, M. (2014): Organizations and management in cross-cultural context. London: Sage Publications.
Bennett, M. (revised 2016): Intercultural competence for global leadership. Milan: IDRInstitute.
Bennett, M. (2016): The value of cultural diversity: Rhetoric and reality. In: Sam (Ed). Realizing the full potential of cultural diversity, 5:897. Wiesbaden: Springer.
Bennett, M. (2013): "Constructivism"; "Intercultural communication"; "Stereotypes/generalizations"; "Ethnocentrism/xenophobia". In: Cortes, C. (Ed). Multicultural America: A multimedia encyclopedia. New York: Sage.
Bennett, M./Castiglioni, I. (2004): Embodied ethnocentrism and the feeling of culture: A key to training for intercultural competence". In: D. Landis, D./Bennett, J./Bennett, M. (Eds.). The handbook of intercultural training (3rd ed, pp. 249-265). Thousand Oaks, CA: Sage.
Bennett, M. (2013): Basic concepts of intercultural communication: Paradigms, principles, & practices. Boston: Intercultural Press.
Browaeys, M.-J./Price, R. (2011): Understanding cross-cultural management (2nd ed.). Harlow: Prentice Hall.
Castiglioni, I. (2005): La comunicazione interculturale: Competenze & pratiche (in Italian). Rome: Carroci.
Encyclopedia of Intercultural Communication. New Yersey, USA: Wiley.
Hofstede, G./Hofstede, G. J./Minkov, M. (2010): Cultures and organizations: software of the mind. (3rd, revised ed.). New York, NY: McGraw-Hill.
House, R. J./Hanges, P. J. et al. (2004): Culture, Leadership, and Organizations: The GLOBE Study of 62 Societies. Thousand Oaks, CA: Sage Publications.
Samovar, L./Porter, R. E. et al. (2013): Communication between Cultures. (8th ed.) Boston: Wadsworth Cengage Learning.
Steers, R. M./Schanzez-Runde, C. J./Nardon, L. (2010): Management across cultures - challenges and strategies. New York: Cambridge University Press.
Thomas, D. C./Peterson, M. F. (2014): Cross-cultural management: Essential concepts. Thousand Oaks, California: Sage Publications.
Varner, I./Beamer, L. (2010): Intercultural Communication in the Global Workplace. New York, NY: McGraw-Hill.

Lecture, discussion of case studies, group work and presentations, role-plays, game-based learning and self-study

Cumulative module grade. The individual course grade of ILV "Intercultural Teamwork" is incorporated into the overall module grade and weighted in accordance with its assigned ECTS Credits.
Assessment type: continuous assessment
Assessment method(s): presentation and quiz