Managing the Internationalization Process (ILV)

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Course numberM4.05170.20.091
Course codeIntProcess
Curriculum2021
Semester of degree program Semester 2
Mode of delivery Presence- and Telecourse
Units per week4,0
ECTS credits6,0
Language of instruction English

Professional skills and expertise
In this module, students will be equipped with the competencies needed for organizing internationalization processes (with a specific focus on the export process) in companies that aim to expand their business in foreign markets.
On successful completion of this module, students will be able to:

  • recognize the importance of exporting and international trade, especially for small and open economies
  • describe the important and necessary steps to become a successful exporter
  • apply methods for selecting appropriate foreign target markets
  • evaluate and choose a market entry and distribution strategies for foreign target markets
  • develop a marketing plan for acquiring new customers in foreign markets
  • explain all the steps of an operative export process (including customs procedures and export documents)
  • choose the appropriate means of transport, terms of delivery, and payment terms for executing an export business
  • compare different tools for risk management and financing of export businesses
  • interpret contract clauses in international sales contracts
  • identify different support opportunities and subsidies for exporters
Personal skills (problem-solving/critical thinking, social and communication skills, self-competence)
In this module, students will acquire the following personal skills:
  • apply a systematic approach to making an informed choice between different options (as a problem-solving method) at the example of choosing the right target market
Digital skills
In this module, students will acquire the following skills related to the use of digital technologies:
  • use online databases for analyzing import and export flows of certain categories of goods or services
  • use different online tools for the operative export handling
  • use online tools for preparing international fair participations

This module covers the following topics:
I. Strategic aspects of the internationalization process
• The role of international trade, export, and foreign direct investments in the global economy
• The target market selection process
• Market entry strategies (and criteria for making a choice between different market entry strategies)
II. Developing an export marketing plan
• The challenges of finding the right customers abroad
• The international marketing mix and its intruments
• International trade fairs as a marketing instrument for exporters
III. The operative export process
• Overview of the export process (intercommunity delivery vs. export to third countries)
• Basics of international transport modes and international transport-relevant details
• International commercial terms (terms of delivery in export businesses)
• Customs controls and procedures (export and import)
• Export documents
IV. Export finance and risk management
• Strategies for financing exports
• Payment methods in international business (e.g. documentary collection, letter of credit)
• Risk management in the export business
V. Basics of international contract law
• Applicability of international and national laws (e.g. UN United Convention on Contracts for the International Sale of Goods)
• Contract clauses in export contracts
• Arbitration of international sales contract issues
VI. Export promotion/support opportunities for exporters
• Overview of export support instruments
• Export funding and guarantees

Albaum, G., Duerr, E., & Josiassen, A. (2016). International Marketing and Export Management. 8th ed. Harlow: Pearson.
August, R., Mayer, D., & Bixby, M. (2013). International Business Law: Text, Cases, and Readings. 6th ed. Harlow: Pearson. Chapter 10: Sales.
Grath, A. (2016). The Handbook of International Trade and Finance: The Complete Guide for International Sales, Finance, Shipping and Administration. 4th ed. London: Kogan Page.
Hollensen, S. (2020). Global Marketing, 8th ed. Harlow: Pearson.
Seyoum, B. (2013). Export-Import Theory, Practices, and Procedures. 3rd ed. New York, NY: Routledge.
Sherlock, J. & Reuvid, J. (2008). The Handbook of International Trade: A Guide to the Principles & Practice of Export. 2nd ed. London: GMB Publishing.
Sternad, D., Höfferer, M., & Haber, G. (2020). Grundlagen Export und Internationalisierung, 2nd ed. Wiesbaden: Springer Gabler.

  • Lecture and discussion
  • Self-study (blended learning)
  • Group work
  • Case studies
  • Expert guest lectures

Integrated module exam (immanent examination character):

  • Final written exam (70%)
  • Case studies (20%)
  • Class participation (10%)