On successful completion of the course, students:

• can effectively analyse case studies and problem scenarios related to intercultural management
• can develop viable ideas and solutions to intercultural dilemmas based on independent research

• understand how culture impacts leadership
• are aware of the challenges facing managers in an intercultural context

none

The course will cover the following topics/content:

• Current developments in intercultural management
• Students research specialized topics related to intercultural management
• Culture and leadership
• Critical analysis of case studies in intercultural management
• Experiential learning project in an authentic intercultural (business) context;
• Intercultural competence development;
• Digital storytelling and digital literacy skills;
• Research documentation, analysis, presentation and teamwork reflection

Aycan, Z./Kanungo, R. N./Mendonça, M. (2014): Organizations and management in cross-cultural context. London: Sage Publications.
Bennett, M. (2017): Constructivist intercultural communication; Developmental model of intercultural sensitivity. In: Kim, Y (Ed). Encyclopedia of Intercultural Communication. New Yersey, USA: Wiley.
Bennett, M. (revised 2016) Intercultural competence for global leadership. Milan: IDRInstitute.
Bennett, M. (2016): The value of cultural diversity: Rhetoric and reality. In Sam (Ed), Realizing the full potential of cultural diversity, 5:897. Springer.
Bennett, M. (2013): "Constructivism"; "Intercultural communication"; "Stereotypes/generalizations"; "Ethnocentrism/xenophobia". In: C. Cortes (Ed) Multicultural America: A multimedia encyclopedia. New York: Sage.
Bennett, M./Castiglioni, I. (2004): Embodied ethnocentrism and the feeling of culture: A key to training for intercultural competence". In: D. Landis, J. Bennett & M. Bennett (Eds.), The handbook of intercultural training (3rd ed, pp. 249-265). Thousand Oaks, CA: Sage.
Bennett, M. (2013): Basic concepts of intercultural communication: Paradigms, principles, & practices. Boston: Intercultural Press.
Browaeys, M.-J./Price, R. (2011): Understanding cross-cultural management (2nd ed.). Harlow: Prentice Hall.
Castiglioni, I. (2005): La comunicazione interculturale: Competenze & pratiche (in Italian). Rome: Carroci.
Hofstede, G./Hofstede, G. J./Minkov, M. (2010): Cultures and organizations: software of the mind. (3rd, revised ed.) New York, NY: McGraw-Hill.
House, R. J./Hanges, P. J. et al (2004): Culture, Leadership, and Organizations: The GLOBE Study of 62 Societies. Thousand Oaks, CA: Sage Publications.
Samovar, L./Porter, R. E. et al (2013): Communication between Cultures. (8th ed.) Boston: Wadsworth Cengage Learning.
Steers, R.M./Schanzez-Runde, C.J./Nardon, L. (2010): Management across cultures - challenges and strategies. New York: Cambridge University Press.
Thomas, D.C./Peterson, M. F. (2014): Cross-cultural management: essential concepts. Thousand Oaks, California: Sage Publications.
Varner, I./Beamer, L. (2010): Intercultural Communication in the Global Workplace. New York, NY: McGraw-Hill.

Moderated group work, lecture, discussion, case work, guided interaction with multimedia representations

Cumulative module examination
The module grade is calculated weighted by the ECTS credits of the individual courses of the module and results as follows:
ILV "Seminar Intercultural Management" - 3 ECTS
Assessment type: continuous assessment
Assessment method/s:

• Collaboration and participation in class, case study analysis on an intercultural business scenario (group assignment) (30 %)
• Individual digital stories (30 %)
• Group (virtual) presentation (20 %)
• Written reflection paper based on the Development Model of Intercultural Management (20 %)